Q: Will I be notified of the status of my order?
You will receive a confirmation email once you place your order, followed by another after your order is shipped.
Q: What payment options do I have?
We only accept PayPal. You can also use credit card through PayPal.
Q: Although my order was confirmed, I still received an email stating that I had received a refund. How does this apply?
Since your order was processed, one or more of your goods may have been sold out. But don’t be afraid, the rest of your order is being delivered, and you will receive refund for the price of the unavailable item.
Q: Do you offer free shipping?
Yes, we offer free standard shipping within the United States on all orders above $99.\
Q: What shipping carriers do you use?
We will use UPS/ EMS/ FedEx to ship your parcel.
Q: How do I apply my discount code?
There is a field where your discount code needs to be entered before you click “Complete Order.” Click “Apply” after entering this code. The discount will be reflected in your final price.
One can only be used once per purchase.
Q: How do I change or cancel an order?
Please click here.
Q: How can I trace my purchase?
You will be notified via email once your order has been sent with a link to the shipment tracking data. Following that, you will be able to follow your order using the email’s tracking link.
Q: My tracking information indicates that my delivery was delivered, but I never got it.
Customers have the opportunity to trace packages through Notableblue. Although we will try to help,Notableblue does not accept liability for lost or stolen packages.
USPS Lost Parcel Claim:
Please contact USPS and follow the instructions on the link below to file a claim with USPS:
www.usps.com/help/claims.htm
The US Postal contact information: Tel: 1-800-275-8777 or (800) 238-3150.